Start by Casting a Vision

For 11 months, my husband, Adam, and I made daily choices grounded in our intention to relocate our family to the Netherlands. As you can, imagine there were a lot of pieces to put together – some obvious, some less so. Before taking any steps we fleshed out our vision of the future and agreed on the non-negotiables that would make this vision a reality.

girls looking at a city flowerbed

Our Vision for pursuing the expat dream centered around 2 key factors: finding a school system and community capable of supporting the children’s individual needs, and the ability to maintain our family’s lifestyle while pursuing work that aligns with our deeper purpose. We identified two international schools in The Hague and Amsterdam that fit factor #1 on paper. We also learned of a way to establish ourselves as temporary residents through the DAFT (Dutch-American Friendship Treaty). Under the guidelines of this treaty, I could incorporate myself as a sole proprietor in the Netherlands, offering business coaching services worldwide. One of the main reasons for my shift into becoming a full-time coach is that my business is no longer based on my geographic location. My clients come from anywhere in the world, and I build my work life into living and traveling abroad. The DAFT also allows Adam to find work in the Netherlands and gives our whole family access to Dutch social services like healthcare and education (among many other things) for up to 2 years. This satisfied factor #2.

Orange Dutch bike with yellow flowers

We visualized trading in our 2 cars, along with the large weekly gas expense and annual maintenance, for bikes and public transport. We fleshed out the pros and cons of drastically downsizing our housing from a 2-story, 4000 sq ft home in the country to a compact apartment with little privacy in the heart of a city. This would require a big mindset shift for each and every one of us.

We visualized engaging with a diverse community of other expats or immigrants, hearing multiple languages, smelling the aroma of cuisines from the 4 corners of the world within walking distance of our doorstep; city streets drenched in culture and history, with seagulls flying overhead and boats sailing on canals.

When our bones ache from the chill of Winter, we would have the means to take a short plane or train ride to the

children riding in a train looking out the window
large boat anchor

Mediterranean. All while being able to work, create, study, and play together.

I know it may sound overly romanticized or idyllic. But for us, every year since the kids were babies, we’ve dipped a figurative toe into the cafe culture of Dutch society. We’ve befriended families and neighbors and witnessed a different way of life that offers something for our family to experience that would be incredibly difficult to replicate in the mountains of Western North Carolina. And quite frankly, prohibitively expensive if we chose to relocate within our US borders at this time.

Dad and his children on a pier

This trade-off comes at a cost; however. As well as some risk. There is no guarantee that we 4 incredibly different people, in different life stages, will all adjust well to this shift. I’ll get into that in later posts. For now, I want to begin at the beginning of our journey, and all we are living as we pack and close up the boxes of our belongings and hang our hats for the last time (for now!) in our cherished and beloved home of 16 years.

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Hi there, this is Natalie Malis from Pillar Coaching Services, a business registered at the Dutch Chamber of Commerce with number 91063434, with my main office located in The Hague, The Netherlands. This privacy policy sets out how I handle your personal information if you’re a client or a visitor of nataliemaliscoaching.com website. When I say ‘Pillar Coaching Services’ or ‘I’ it’s because I own and run this business and website. If I say ‘policy’, I’m talking about this privacy policy. It contains the rules for working with me and when using Pillar Coaching Services’ services.

1.) How Pillar Coaching Services collects personal information

I collect personal information directly when you provide it to me, through other people (e.g. HR responsible, line manager), or automatically as you navigate through the website.
  • I collect your personal information when you provide it
  • when contacting me regarding my services
  • when agreeing to a coaching or assessment contract
  • when working with me during a coaching process (one on one, coaching programs, workshops)
  • when using diagnostic instruments (e.g. Myers-Briggs Type Indicator®, Women’s Power Types Profile) during an assessment center
  • when filling out a survey
  • when sending me an email, letter, short message, etc.

2.) How Pillar Coaching Services uses personal information

I use your personal information:
  • to fulfil the contract I have with you or your company and to deliver the related services
  • where this is necessary for purposes which are in Pillar Coaching Services’ legitimate interests. These interests include:
    1. providing you with services described on this website
    2. managing my relationship with you, e.g. by responding to your comments or queries submitted to me per email or asking for your feedback
    3. managing Pillar Coaching Services’ legal and operational affairs
    4. providing general administrative and performance functions and activities
  • for purposes which are required by law
  • for responding to requests by government, a court of law, or law enforcement authorities conducting an investigation

3.) When Pillar Coaching Services discloses your personal information

I will disclose personal information to the following recipients:
  • my professional advisers (lawyers, accountants, financial advisers etc.) which are located in the Netherlands and only upon request for a specific legal or administrative filing
  • regulators and government authorities in connection with compliance procedures and obligations
  • a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity
  • a third party in order to enforce or defend Pillar Coaching Services’ rights, or to address financial or reputational risks other recipients where I am authorized or required by law to do so.

4.) Where Pillar Coaching Services stores and/or transfers your personal information

Pillar Coaching Services is based in the Netherlands so your data will be mainly processed locally in the Netherlands. I do this based on your consent to this policy. To protect your information, I take care where possible to work with subcontractors and service providers who I believe maintain an acceptable standard of data security compliance.

5.)How long Pillar Coaching Services keeps your personal information

  • I retain your personal information for as long as is necessary to provide the services to you and others, and to comply with legal obligations.
  • In line with the Dutch regulations, I need to keep my administration for seven years. This means that a copy of contracts and invoices I send you will stay in my system for seven years. Probably longer, since it’s a part of my business administration paperwork.
  • If requested by you, I delete all my notes and working documents after a coaching process or assessment center is finished.

6.) How Pillar Coaching Services keeps your personal information secure

I store personal information on locally on secured hard drives, and occasionally hard copy files that are kept in a secure location in the Netherlands. Personal information that I store or transmit is protected by security and access controls, including username and password authentication and data encryption where appropriate.

7.) How you can access your personal information

  • You have the right to make a request to receive the personal information I hold about you and to request corrections of any errors in that data. To make an access or correction request, please contact me per email.
  • You can also request to delete your personal information. Due to Dutch regulations, I need to keep some information for a certain amount of time (see above #5).

8.) What about cookies and web analytics

The Pillar Coaching Services website has applications from Google and Mailchimp that use cookies My website is hosted with Greek Geeks servers in The Netherlands. The information you enter through my website lives, within my sites database, on their servers in Amsterdam, The Netherlands. The host also automatically collects and saves information in so-called server log files, which your browser automatically transmits. These are:
  • IP address
  • Browser
  • Operating system
  • Referrer URL
  • Country
  • Time of server request
  • Pages visited
  • Duration of visit
  • Downloads

This data cannot be attributed to specific people. This data is not merged with other data sources. Pillar Coaching Services reserves the right to check these data at a later date, if I am aware of any concrete indications for unlawful use.

Not happy?

If you feel that my compliance with privacy legislation is not correct, please let me know so I can fix it. If you are not happy with my response, you have every right to complain, the official body to do so in The Netherlands is the “Autoriteit Persoonsgegevens”.
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